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Support Center

Our frequently asked questions service offers answers to common questions. If you don't find an answer, please contact our customer support and a representative will be able to assist you.

eGift Cards

What currencies are eGift cards available in?
Staples eGift card reimbursements are only available in USD and to be used within the United States.
Are eGift cards reloadable?
Staples eGift cards are not reloadable and are intended for a one-time load.
Are eGift card purchases refundable?
All eGift card purchases are final and funds cannot be refunded once the eGift Card reimbursement is generated.
How do I check my eGift card balance?
The eGift card balance can be accessed on the Staples site or in-store.

Customer Support

How do I contact Customer Support?
Kindly refer to the Telephone tab at the top of this page for contact information.

Contact us:

Telephone

Live customer service representatives are available for support 24 hours a day, 7 days a week, 365 days a year at 844-728-7854.

Chat

Chat support may be available if offered by your company. Please be sure you’re logged in to take advantage of our live chat feature. If you’re logged in already, look for the chat icon in the bottom-right corner of the page.